XUNISON FOR SERVICE PROVIDERS
Xunison care
Our Xunison care platform offers service providers the capability to administer and monitor CPE features including mesh set-up, smart home, energy management, ATV, IoT security and parental control supporting 5G, 4G LTE and Wi-Fi features
Life is complicated but your home doesn’t have to be
Our customer experience solution
We offer a system-level solution with the capability to deploy, integrate and administer the Customer Premises Equipment (CPE) or ‘broadband router’, monitor its performance and rapidly assist with any issues that may arise whether the infrastructure is IoT or hosted on Cloud platforms such as Microsoft Azure, AWS or OVH.
Xunison Care also provides the end-user with the capability to manage their CPE device and smart home from their handset via a mobile app, Android TV and/or their Internet browser as a first port of call when troubleshooting.
Xunison app
Xunison capture
Xunison Capture is our Digital Video Recorder (DVR) product designed specifically to be branded by our Service Provider Partner and integrated with their own offering of security camera products.
Our DVR software integrates outdoor, indoor and doorbell cameras, allowing customers secure and easy access to security camera recordings and live streaming from TV, Web UI and/or our iOS/Android mobile application while also providing alerts for activation triggers such as when the doorbell is pressed or movement is detected.
Both video and configuration access are available via the Xunison Android and iOS mobile apps, providing the end-user with a seamless user experience for Router, Smart Home and DVR administration.
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Parental Control
Our parental control solution is a central factor in our Xunison care and Xunison app offerings, allowing the end-user the ability to monitor their child's internet activity, restrict access to certain sites and apps as needed and receive detailed reports on screen time with the ability to block internet access on any device for a specific duration.
DVR Video Doorbell
Life is busy. Keep on top of the comings and goings in your home with an integrated camera doorbell complete with DVR capability allowing you to watch back over up to 30 days of footage.
DVR Camera
Ideal for use both indoors and outdoors, this long-life battery-powered camera allows you to view, record, and retrieve footage throughout the home.
Wireless Contact Sensor
Apply to doors and windows throughout the property and receive an alert to your phone when one has been opened. Upgrade by pairing with our Siren Alarm so trigger a deterrent house alarm.
Xunison accessories
We are still in the Age of Adoption where customers are gradually building out their integrated smarthomes. This reticence is often dictated by the challenges of set up and customization.
As we are the manufacturer and the software provider we have a greater capacity than others to simplify. Via the Xunison app, pairing, connecting and tailoring specifications to the end users needs have never been easier.
We currently offer approximately 40 additional devices, from video doorbell, outdoor, indoor cameras and a wide variety of sensors to allow a customer enable a truly connected home.
Matter Ready Smarthome
Matter, for the first time really allows customer mix their smart home ecosystem, using devices previous restricted by the communication method it was designed for. Compatibility is no longer as much of an obstacle with the Xunison hub acting as a home gateway to link all Matter enabled peripheral devices.
Remote router and
mesh management
Finally a solution to fully manage the in home customer experience, visibility of all connected devices and performance metrics
Full in-home diagnostics
Our unique topology diagrams and colour coded connection data for each connected device show clearly when an issue is on the network
Customer care and support
Improve efficiency of call resolution and customer experience by using the Xunison care platform to provide deep in home visibility, supported by direct Level 3 Xunison team access
Enhance your proposition
Providing great customer experience is a key platform output but even more than that, it’s an opportunity to upsell new and exciting services all supported within the same solution
Android TV
Android Television (ATV) is an Internet based TV streaming solution that provides end-users with the capability to:
IoT Security
Our IoT Security not only protects the customer’s PC, Tablets, and mobile phones but also their smart home devices including cameras from cyberattacks. Through Xunison care and app, we provide customers with the following:
Simple setup
Our goal is to reduce or remove the requirement for a truck roll or engineer visit and, as a result, we have integrated a number of time saving and direct solutions to ensure setup is straightforward regardless of the technical literacy of the end user. These include:
